Shared inbox software built for team email
Repliqo turns shared addresses like support@, sales@, and info@ into a collaborative inbox where every conversation has context, ownership, and a clear next step.
14-day trial, no card. Up to 5 teammates while you try it.
- One queue
- Bring customer conversations, assignments, drafts, and search together.
- Clear ownership
- Assign emails and keep handoffs visible beside the thread.
- Email-first
- Stay close to email without forcing every workflow into a ticketing system.
The collaboration layer email was missing.
Shared inboxes
support@, billing@ and connected Gmail or Outlook addresses, each with its own queue.
Assignments and ownership
One owner per conversation, and reply drafts locked to whoever is writing.
Internal notes and mentions
Talk about the email next to the email. Notes never go out with a reply.
Shared snippets
Type / to insert the team's saved answers, with names filled in from the contact.
Message search
Search every inbox you can access by text, sender, label and status.
Team controls
Roles, per-inbox access, connections, custom domains, billing and audit history.
Stop running customer email from a shared password.
A shared inbox gives everyone the same source of truth without losing accountability. Repliqo keeps each customer conversation, note, draft, and assignment together.
- Create shared inboxes for customer-facing addresses.
- Route work by owner, inbox, and workflow status.
- Keep attachments and reply drafts in the same thread.
Triage every conversation with a next step.
Repliqo uses a practical open, later, and done model so teams can decide what needs action now, what should come back later, and what is finished.
- Use open, later, done, sent, archived, and trash views.
- Snooze conversations until they need attention again.
- Search across message bodies, senders, inboxes, and status.
See the owner and active draft before replying.
Duplicate replies happen when access is shared but intent is not. Repliqo keeps the assignee, team discussion, and active draft beside the customer thread so everyone can see the work in progress.
- Assign one owner before a reply is drafted.
- Show teammates when a draft is already in progress.
- Use internal notes and mentions instead of a disconnected chat thread.
- Keep open, later, and done states consistent across the team.
Keep reading.
Questions teams ask before switching.
Who is a shared inbox best for?
A shared inbox is best for teams that manage customer-facing addresses like support@, sales@, partnerships@, or info@ and need shared visibility without sharing passwords.
How does Repliqo reduce duplicate replies?
Repliqo gives conversations owners, internal notes, and draft ownership so teammates can see who is handling a reply before another person jumps in.
What is the difference between a shared inbox and a shared mailbox?
A shared mailbox gives several people access to the same address. A shared inbox adds the workflow around that access: conversation ownership, statuses, internal notes, visible drafts, search, and handoffs.
What is a shared inbox?
A shared inbox is a team workspace for addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates assign conversations, leave internal notes, draft replies, and track what is open or done.
Does Repliqo work with Gmail and Outlook?
Yes. Connect an existing Gmail, Google Workspace or Outlook mailbox and the team works from it in Repliqo, with no DNS changes.
Can Repliqo use custom-domain email addresses?
Yes. Repliqo walks you through the DNS records, sets them for you at supported registrars, verifies them, and then hosts addresses like support@ and billing@ directly.
Turn team email into a calm queue.
Create a workspace, add your domain or connect Gmail or Outlook, and invite the people who answer email.
14-day trial, no card.