A team inbox for every customer reply

Give your team one place to read, assign, discuss, draft, search, and reply to customer email without losing context between tools.

14-day trial, no card. Up to 5 teammates while you try it.

Shared context
Notes, mentions, contact history, and drafts stay beside the email.
Fewer collisions
Assignments and draft ownership make it clearer who is replying.
Admin controls
Manage roles, per-inbox access, billing, and audit history.

The collaboration layer email was missing.

Shared inboxes

support@, billing@ and connected Gmail or Outlook addresses, each with its own queue.

Assignments and ownership

One owner per conversation, and reply drafts locked to whoever is writing.

Internal notes and mentions

Talk about the email next to the email. Notes never go out with a reply.

Shared snippets

Type / to insert the team's saved answers, with names filled in from the contact.

Message search

Search every inbox you can access by text, sender, label and status.

Team controls

Roles, per-inbox access, connections, custom domains, billing and audit history.

Keep the conversation where the work happens.

Teams should not need a chat thread, a spreadsheet, and a forwarded email to decide who is replying. Repliqo keeps collaboration attached to the message.

  • Mention teammates in internal notes.
  • Assign conversations to a clear owner.
  • Use contact history to understand what happened before.

Give every inbox the right team.

Support, sales, and operations can work side by side without everyone needing access to every address in the workspace.

  • Set workspace roles for owners, admins, and members.
  • Control access at the inbox level.
  • Review recent workspace activity in the audit log.

Questions teams ask before switching.

How is a team inbox different from forwarding email?

Forwarding creates copies and private side conversations. A team inbox keeps the thread, assignment, notes, and draft status visible to everyone with access.

Can different teammates access different inboxes?

Yes. Repliqo supports workspace roles and per-inbox access so owners and admins can decide who can work each shared inbox.

What is a shared inbox?

A shared inbox is a team workspace for addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates assign conversations, leave internal notes, draft replies, and track what is open or done.

Does Repliqo work with Gmail and Outlook?

Yes. Connect an existing Gmail, Google Workspace or Outlook mailbox and the team works from it in Repliqo, with no DNS changes.

Can Repliqo use custom-domain email addresses?

Yes. Repliqo walks you through the DNS records, sets them for you at supported registrars, verifies them, and then hosts addresses like support@ and billing@ directly.

Can an AI agent send email from our inboxes?

Not unless you allow it. Agents connected over MCP save replies as drafts for a teammate to review and send. Sending is a separate permission you grant on purpose.

Turn team email into a calm queue.

Create a workspace, add your domain or connect Gmail or Outlook, and invite the people who answer email.

14-day trial, no card.