A Hiver alternative that isn't tied to the Gmail window

Hiver turns Gmail itself into the team's workspace, which works while everyone lives in Gmail. Repliqo gives the shared queue its own home: it syncs with Gmail and Outlook, adds assignments, notes, snippets, and search, and runs the same everywhere, browser or desktop app.

14-day trial, no card. Up to 5 teammates while you try it.

No extension to manage
A standalone app synced over OAuth, with nothing to install or update per agent.
Not Gmail-only
Gmail, Google Workspace, Outlook, and custom-domain inboxes in one workspace.
A queue, not a mailbox
Workflow statuses, per-inbox access, and audit history built for shared work.

Hiver and Repliqo, side by side.

Hiver
Repliqo
Where the team works
Inside Gmail, through a browser extension
A standalone workspace in the browser or the desktop app
Mailboxes
Built around Gmail
Gmail, Google Workspace, Outlook and custom-domain inboxes
Five-person team
$125 a month (Growth, $25 per user)
$51 a month ($19 base, $8 per extra member)

Hiver Growth at annual-billing list price, Repliqo Pro at monthly. Checked July 15, 2026.

Hiver is the better fit if…

  • Everyone on the team already lives in Gmail.
  • You want shared inbox features inside the Gmail window.

Repliqo is the better fit if…

  • Some of the team uses Outlook, or you want your own domain.
  • You want the queue in its own app, outside personal Gmail.
  • You would rather not manage an extension per teammate.

The collaboration layer email was missing.

Shared inboxes

support@, billing@ and connected Gmail or Outlook addresses, each with its own queue.

Assignments and ownership

One owner per conversation, and reply drafts locked to whoever is writing.

Internal notes and mentions

Talk about the email next to the email. Notes never go out with a reply.

Shared snippets

Type / to insert the team's saved answers, with names filled in from the contact.

Message search

Search every inbox you can access by text, sender, label and status.

Team controls

Roles, per-inbox access, connections, custom domains, billing and audit history.

Give shared email its own workspace.

Working a shared queue inside a personal Gmail tab mixes two different jobs. Repliqo separates them: personal mail stays in Gmail, and the team queue gets an interface built for triage, ownership, and handoffs.

  • Shared conversations carry status, owner, notes, and drafts in one view.
  • Per-inbox access keeps sales@ and support@ visible to the right people.
  • The desktop app keeps the queue one Cmd+Tab away, outside the browser.

Grow past Gmail without changing tools.

Teams that start in Google Workspace often add Outlook users or a custom domain later. Because Repliqo syncs mailboxes rather than extending one client, that growth doesn't force a migration.

  • Connect new Gmail, Outlook, or custom-domain inboxes as the team grows.
  • Verified custom domains handle DNS checks for sending and receiving.
  • Workspace roles and audit history come along on every inbox type.

Keep reading.

Questions teams ask before switching.

Is Repliqo a Gmail extension like Hiver?

No. Hiver adds shared inbox features inside the Gmail interface via an extension. Repliqo is a standalone workspace that syncs with Gmail, Google Workspace, and Outlook; there is nothing to install per teammate, and it works in any browser or in the desktop app.

Can we keep our existing Gmail addresses?

Yes. Repliqo connects existing Gmail and Google Workspace mailboxes over OAuth, so support@ keeps its address and history while the team works it as a shared queue.

What if part of the team uses Outlook?

Repliqo supports connected Outlook mailboxes and custom-domain inboxes alongside Gmail, so mixed teams work from the same workspace.

What is a shared inbox?

A shared inbox is a team workspace for addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates assign conversations, leave internal notes, draft replies, and track what is open or done.

Does Repliqo work with Gmail and Outlook?

Yes. Connect an existing Gmail, Google Workspace or Outlook mailbox and the team works from it in Repliqo, with no DNS changes.

Can Repliqo use custom-domain email addresses?

Yes. Repliqo walks you through the DNS records, sets them for you at supported registrars, verifies them, and then hosts addresses like support@ and billing@ directly.

Turn team email into a calm queue.

Create a workspace, add your domain or connect Gmail or Outlook, and invite the people who answer email.

14-day trial, no card.