A Hiver alternative that isn't tied to the Gmail window

Hiver turns Gmail itself into the team's workspace, which works while everyone lives in Gmail. Repliqo gives the shared queue its own home: it syncs with Gmail and Outlook, adds assignments, notes, AI drafts, and search, and runs the same everywhere — browser or desktop app.

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The collaboration layer email was missing.

Shared inboxes: One queue for customer conversations, drafts, attachments, search, and workflow status.
Assignments and ownership: Give every conversation a clear owner and reduce duplicate replies with draft ownership.
Internal notes and mentions: Keep handoff context beside the customer email instead of scattering it across chat.
AI email drafts: Generate human-reviewed replies that match the tone and context of each inbox.
Message search: Search customer conversations by text, sender, inbox, unread state, and workflow status.
Team controls: Manage roles, per-inbox access, Gmail and Outlook connections, custom domains, billing, and audit history.

Give shared email its own workspace.

Working a shared queue inside a personal Gmail tab mixes two different jobs. Repliqo separates them: personal mail stays in Gmail, and the team queue gets an interface built for triage, ownership, and handoffs.

Shared conversations carry status, owner, notes, and drafts in one view.
Per-inbox access keeps sales@ and support@ visible to the right people.
The desktop app keeps the queue one Cmd+Tab away, outside the browser.

Grow past Gmail without changing tools.

Teams that start in Google Workspace often add Outlook users or a custom domain later. Because Repliqo syncs mailboxes rather than extending one client, that growth doesn't force a migration.

Connect new Gmail, Outlook, or custom-domain inboxes as the team grows.
Verified custom domains handle DNS checks for sending and receiving.
Workspace roles and audit history come along on every inbox type.

Build the Gmail workflow around the way you work.

Gmail shared inboxHow Repliqo turns an existing Gmail address into a shared queue.Outlook shared inboxThe same shared workflow for teams on Outlook and Microsoft 365.Compare tool costs at your team sizeSee what Hiver, Front, Help Scout, and Repliqo cost side by side.Shared inbox searchFull-text search across conversations, senders, and statuses.

Questions teams ask before switching.

Is Repliqo a Gmail extension like Hiver?

No. Hiver adds shared inbox features inside the Gmail interface via an extension. Repliqo is a standalone workspace that syncs with Gmail, Google Workspace, and Outlook — there is nothing to install per teammate, and it works in any browser or in the desktop app.

Can we keep our existing Gmail addresses?

Yes. Repliqo connects existing Gmail and Google Workspace mailboxes over OAuth, so support@ keeps its address and history while the team works it as a shared queue.

What if part of the team uses Outlook?

Repliqo supports connected Outlook mailboxes and custom-domain inboxes alongside Gmail, so mixed teams work from the same workspace.

What is a shared inbox?

A shared inbox is a team workspace for managing addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates can assign conversations, leave internal notes, draft replies, and track what is open or done.

Does Repliqo work with Gmail and Outlook?

Yes. Repliqo supports connected Gmail, Google Workspace, and Outlook mailboxes so teams can share an existing inbox without changing DNS.

Can Repliqo use custom-domain email addresses?

Yes. Teams can create shared inboxes on verified domains and manage DNS checks for sending and receiving mail.

Turn team email into a calm queue.

Create a workspace, connect Gmail or a custom domain, and give your team one place to handle every customer reply.

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