Inbox workflow automation for email-driven teams
Create automation rules that send matching inbound conversations to connected tools like Trello, with run history and shared workspace connections.
14-day trial, no card. Up to 5 teammates while you try it.
- When
- Email arrives in support@
- If
- Subject contains “urgent”
- Then
- Add label UrgentAssign Alex Chen
Test run
Run the test to send a simulated email through the rule
- Rule conditions
- Match by inbox, sender, recipient, subject, attachments, and state.
- Trello actions
- Create downstream workflow cards from matching inbound conversations.
- Run history
- Review status, attempts, errors, and external target links.
The collaboration layer email was missing.
Automation rules
Evaluate inbound conversations and trigger shared workflow actions when conditions match.
Workspace connections
Use workspace-owned accounts for automations instead of personal one-off tokens.
Shared inboxes
support@, billing@ and connected Gmail or Outlook addresses, each with its own queue.
Assignments and ownership
One owner per conversation, and reply drafts locked to whoever is writing.
Internal notes and mentions
Talk about the email next to the email. Notes never go out with a reply.
Shared snippets
Type / to insert the team's saved answers, with names filled in from the contact.
Turn repeat inbox patterns into workflow actions.
Some customer emails always need the same operational next step. Repliqo automations let teams define those patterns once.
- Build rule conditions from common email and conversation fields.
- Test rules against recent inbound messages.
- Pause or enable automations as workflows change.
Keep automation status visible to admins.
Automations should not be a black box. Repliqo stores run history so teams can see what happened and recover from failures.
- Inspect queued, running, succeeded, and failed runs.
- See attempt counts and error messages.
- Open external target URLs when actions create downstream work.
Questions teams ask before switching.
What can automation rules match?
Automation rules can match inbound conversations by inbox, sender email or domain, recipient, subject, attachments, and conversation state.
Which workflow tools can Repliqo use today?
Repliqo includes Trello automation support, with workspace-owned connections for shared workflow actions.
What is a shared inbox?
A shared inbox is a team workspace for addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates assign conversations, leave internal notes, draft replies, and track what is open or done.
Does Repliqo work with Gmail and Outlook?
Yes. Connect an existing Gmail, Google Workspace or Outlook mailbox and the team works from it in Repliqo, with no DNS changes.
Can Repliqo use custom-domain email addresses?
Yes. Repliqo walks you through the DNS records, sets them for you at supported registrars, verifies them, and then hosts addresses like support@ and billing@ directly.
Can an AI agent send email from our inboxes?
Not unless you allow it. Agents connected over MCP save replies as drafts for a teammate to review and send. Sending is a separate permission you grant on purpose.
Turn team email into a calm queue.
Create a workspace, add your domain or connect Gmail or Outlook, and invite the people who answer email.
14-day trial, no card.