What does Repliqo replace?
Repliqo replaces shared passwords, forwarded email chains, scattered chat handoffs, and lightweight spreadsheets used to track customer email ownership.
Product overview
The shared inbox product for teams that live in email
Repliqo is a shared team inbox for support, sales, and operations teams to manage Gmail and custom-domain email with ownership, context, AI help, search, and workflow controls.
What teams get
The collaboration layer email was missing.
- Shared inboxes
- One queue for customer conversations, drafts, attachments, search, and workflow status.
- Assignments and ownership
- Give every conversation a clear owner and reduce duplicate replies with draft ownership.
- Internal notes and mentions
- Keep handoff context beside the customer email instead of scattering it across chat.
- AI email drafts
- Generate human-reviewed replies that match the tone and context of each inbox.
- Message search
- Search customer conversations by text, sender, inbox, unread state, and workflow status.
- Team controls
- Manage roles, per-inbox access, Gmail connections, custom domains, billing, and audit history.
Inbox foundation
Bring every shared address into one team workspace.
Repliqo gives teams a clear operating space for customer-facing email, whether the source is Gmail, Google Workspace, or a verified custom domain.
Connect Gmail or create custom-domain shared inboxes.
Manage drafts, replies, attachments, sent mail, archive, and trash.
Search across conversation content, sender context, inbox, status, and unread state.
Collaboration
Make ownership and context visible before anyone replies.
Customer email moves faster when teammates can see who owns the next step and what happened before.
Assign conversations to teammates.
Leave internal notes and mention people for private handoffs.
Use contact history and AI drafts while keeping humans in control.
Operations
Keep workspace administration out of the way.
Owners and admins can manage the workspace, domains, inbox access, billing, integrations, and automation history from the same product surface.
Control workspace roles and per-inbox access.
Review audit history and workspace health.
Create automation rules for Trello and future workflow actions.
FAQ
Questions teams ask before switching.
What teams is Repliqo built for?
Repliqo is built for support, sales, operations, founder-led, and customer-facing teams that need shared email ownership without adopting a heavy help desk.
What is a shared inbox?
A shared inbox is a team workspace for managing addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates can assign conversations, leave internal notes, draft replies, and track what is open or done.
Does Repliqo work with Gmail?
Yes. Repliqo supports connected Gmail and Google Workspace mailboxes so teams can use a shared Gmail inbox without changing DNS.
Can Repliqo use custom-domain email addresses?
Yes. Teams can create shared inboxes on verified domains and manage DNS checks for sending and receiving mail.
Does Repliqo include AI replies?
Yes. Repliqo includes AI draft suggestions designed to match the tone and context of each inbox. A human reviews and edits drafts before sending.
Turn team email into a calm queue.
Create a workspace, connect Gmail or a custom domain, and give your team one place to handle every customer reply.