Run your Outlook shared mailbox as a team
Connect the Outlook or Microsoft 365 mailbox you already use. Your team gets one queue for assigning, discussing, drafting, searching, and replying without changing the mailbox source.
14-day trial, no card. Up to 5 teammates while you try it.
- Fast setup
- Connect Outlook from workspace settings and start working conversations.
- Team workflow
- Add assignments, notes, snippets, and search on top of Outlook.
- Reconnect state
- See sync, reconnect, and access state for connected mailboxes.
The collaboration layer email was missing.
Outlook sync
Connect Outlook.com, Hotmail, and Microsoft 365 mailboxes for team access.
Assignments and ownership
One owner per conversation, and reply drafts locked to whoever is writing.
Internal notes and mentions
Talk about the email next to the email. Notes never go out with a reply.
Shared snippets
Type / to insert the team's saved answers, with names filled in from the contact.
Message search
Search every inbox you can access by text, sender, label and status.
Team controls
Roles, per-inbox access, connections, custom domains, billing and audit history.
Keep the mailbox your team already knows.
Microsoft 365 stays responsible for the mailbox. Repliqo gives the people working it a shared queue, so support@ or sales@ does not depend on flags, categories, or somebody remembering who replied.
- Connect Outlook.com, Hotmail, or Microsoft 365 mailboxes.
- Owners and admins control who connects or reconnects mailboxes.
- Manage reconnect and sync health from workspace settings.
Know who is replying before they hit send.
Mailbox access tells you who can open an email. Repliqo shows who owns the conversation, who is drafting, and what the team has already discussed beside it.
- Assign conversations to teammates.
- Leave internal notes and mentions beside customer replies.
- See when a teammate already owns the active draft.
- Use shared snippets for faster, consistent replies.
Turn a common mailbox into an accountable queue.
A native shared mailbox solves access. A team inbox also needs a clear next step for every conversation, especially when work changes hands or waits on a customer.
- Move conversations through open, later, and done states.
- Snooze follow-ups until they need attention again.
- Search message bodies, senders, owners, inboxes, and status.
- Keep the conversation history when people join or leave the team.
Keep reading.
Questions teams ask before switching.
What is a Microsoft 365 shared mailbox?
A Microsoft 365 shared mailbox gives several people access to a common address such as support@ or sales@. Repliqo keeps Microsoft 365 as the mailbox source and adds conversation ownership, internal notes, statuses, search, and visible draft ownership.
Can I connect an existing Outlook mailbox?
Yes. Owners and admins can connect an Outlook.com, Hotmail, or Microsoft 365 mailbox and use it as a workspace inbox in Repliqo.
Do I need to change DNS to use Outlook with Repliqo?
No. Outlook connections let teams use an authorized Outlook or Microsoft 365 mailbox as a shared inbox without changing DNS for that mailbox.
How is Repliqo different from a native Microsoft 365 shared mailbox?
Microsoft 365 gives the team mailbox access. Repliqo adds the operating layer around each conversation: one owner, visible draft ownership, internal notes, statuses, mentions, and a searchable shared history.
What is a shared inbox?
A shared inbox is a team workspace for addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates assign conversations, leave internal notes, draft replies, and track what is open or done.
Does Repliqo work with Gmail and Outlook?
Yes. Connect an existing Gmail, Google Workspace or Outlook mailbox and the team works from it in Repliqo, with no DNS changes.
Turn team email into a calm queue.
Create a workspace, connect Outlook or a custom domain, and give your team one place to handle every customer reply.
14-day trial, no card.