Can I connect an existing Outlook mailbox?
Yes. Owners and admins can connect an Outlook.com, Hotmail, or Microsoft 365 mailbox and use it as a workspace inbox in Repliqo.
An Outlook shared inbox your whole team can work from
Connect Outlook or Microsoft 365 in minutes and give your team a shared queue for reading, assigning, drafting, searching, and replying without losing the familiar email workflow.
The collaboration layer email was missing.
- Outlook sync
- Connect Outlook.com, Hotmail, and Microsoft 365 mailboxes for team access.
- Assignments and ownership
- Give every conversation a clear owner and reduce duplicate replies with draft ownership.
- Internal notes and mentions
- Keep handoff context beside the customer email instead of scattering it across chat.
- AI email drafts
- Generate human-reviewed replies that match the tone and context of each inbox.
- Message search
- Search customer conversations by text, sender, inbox, unread state, and workflow status.
- Team controls
- Manage roles, per-inbox access, Gmail and Outlook connections, custom domains, billing, and audit history.
Turn Outlook into a shared team queue.
Outlook is excellent personal email. Repliqo adds the team layer customer-facing mailboxes need: visibility, ownership, and workflow.
- Connect Outlook.com, Hotmail, or Microsoft 365 mailboxes.
- Owners and admins control who connects or reconnects mailboxes.
- Manage reconnect and sync health from workspace settings.
Add collaboration without moving away from email.
Teams can keep Outlook as the mailbox source while Repliqo handles shared ownership, notes, draft workflow, and message search.
- Assign conversations to teammates.
- Leave internal notes and mentions beside customer replies.
- Use AI drafts for faster human-reviewed responses.
Questions teams ask before switching.
Do I need to change DNS to use Outlook with Repliqo?
No. Outlook connections let teams use an authorized Outlook or Microsoft 365 mailbox as a shared inbox without changing DNS for that mailbox.
What is a shared inbox?
A shared inbox is a team workspace for managing addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates can assign conversations, leave internal notes, draft replies, and track what is open or done.
Does Repliqo work with Gmail and Outlook?
Yes. Repliqo supports connected Gmail, Google Workspace, and Outlook mailboxes so teams can share an existing inbox without changing DNS.
Can Repliqo use custom-domain email addresses?
Yes. Teams can create shared inboxes on verified domains and manage DNS checks for sending and receiving mail.
Does Repliqo include AI replies?
Yes. Repliqo includes AI draft suggestions designed to match the tone and context of each inbox. A human reviews and edits drafts before sending.
Turn team email into a calm queue.
Create a workspace, connect Outlook or a custom domain, and give your team one place to handle every customer reply.