Custom-domain inboxes

Custom-domain shared inboxes for team email

Create shared inboxes on verified domains and manage DNS checks, shared addresses, sending, receiving, and team access from one workspace.

What teams get

The collaboration layer email was missing.

Domain inboxes
Create shared inboxes on verified workspace domains.
DNS and admin controls
Manage domain setup, mailbox status, team access, and audit history.
Assignments and ownership
Give every conversation a clear owner and reduce duplicate replies with draft ownership.
Internal notes and mentions
Keep handoff context beside the customer email instead of scattering it across chat.
AI email drafts
Generate human-reviewed replies that match the tone and context of each inbox.
Message search
Search customer conversations by text, sender, inbox, unread state, and workflow status.

Setup

Run support@ and info@ as real team inboxes.

Custom-domain email addresses are often where important customer work arrives. Repliqo turns those addresses into managed shared inboxes.

Add and verify workspace domains.

Create shared inboxes on verified domains.

Review DNS and receiving-mail status in settings.

Management

Keep inbox administration quiet and clear.

Owners and admins can manage shared addresses, Gmail connections, access, and billing from the same workspace settings area.

Rename, disable, or remove workspace inboxes.

Set per-member inbox access.

Use audit history for workspace activity visibility.

FAQ

Questions teams ask before switching.

Can I create support@ on my own domain?

Yes. Repliqo supports shared inboxes on verified domains so teams can manage addresses like support@, sales@, and info@.

Does Repliqo help with DNS setup?

Yes. Repliqo includes domain setup and DNS checks needed for sending and receiving mail on custom-domain inboxes.

What is a shared inbox?

A shared inbox is a team workspace for managing addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates can assign conversations, leave internal notes, draft replies, and track what is open or done.

Does Repliqo work with Gmail?

Yes. Repliqo supports connected Gmail and Google Workspace mailboxes so teams can use a shared Gmail inbox without changing DNS.

Can Repliqo use custom-domain email addresses?

Yes. Teams can create shared inboxes on verified domains and manage DNS checks for sending and receiving mail.

Does Repliqo include AI replies?

Yes. Repliqo includes AI draft suggestions designed to match the tone and context of each inbox. A human reviews and edits drafts before sending.

Turn team email into a calm queue.

Create a workspace, connect Gmail or a custom domain, and give your team one place to handle every customer reply.