Can I connect an existing Gmail mailbox?
Yes. Owners and admins can connect a shared Gmail or Google Workspace mailbox and use it as a workspace inbox in Repliqo.
Gmail shared inbox
A Gmail shared inbox your whole team can work from
Connect Gmail in minutes and give your team a shared queue for reading, assigning, drafting, searching, and replying without losing the familiar email workflow.
What teams get
The collaboration layer email was missing.
- Gmail sync
- Connect shared Gmail and Google Workspace mailboxes for team access.
- Assignments and ownership
- Give every conversation a clear owner and reduce duplicate replies with draft ownership.
- Internal notes and mentions
- Keep handoff context beside the customer email instead of scattering it across chat.
- AI email drafts
- Generate human-reviewed replies that match the tone and context of each inbox.
- Message search
- Search customer conversations by text, sender, inbox, unread state, and workflow status.
- Team controls
- Manage roles, per-inbox access, Gmail connections, custom domains, billing, and audit history.
Google Workspace
Turn Gmail into a shared team queue.
Gmail is excellent personal email. Repliqo adds the team layer customer-facing mailboxes need: visibility, ownership, and workflow.
Connect shared Gmail or Google Workspace mailboxes.
Keep archive and trash placement aligned when mailbox access allows it.
Manage reconnect and sync health from workspace settings.
Team layer
Add collaboration without moving away from email.
Teams can keep Gmail as the mailbox source while Repliqo handles shared ownership, notes, draft workflow, and message search.
Assign conversations to teammates.
Leave internal notes and mentions beside customer replies.
Use AI drafts for faster human-reviewed responses.
FAQ
Questions teams ask before switching.
Do I need to change DNS to use Gmail with Repliqo?
No. Gmail connections let teams use an authorized Gmail mailbox as a shared inbox without changing DNS for that mailbox.
What is a shared inbox?
A shared inbox is a team workspace for managing addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates can assign conversations, leave internal notes, draft replies, and track what is open or done.
Does Repliqo work with Gmail?
Yes. Repliqo supports connected Gmail and Google Workspace mailboxes so teams can use a shared Gmail inbox without changing DNS.
Can Repliqo use custom-domain email addresses?
Yes. Teams can create shared inboxes on verified domains and manage DNS checks for sending and receiving mail.
Does Repliqo include AI replies?
Yes. Repliqo includes AI draft suggestions designed to match the tone and context of each inbox. A human reviews and edits drafts before sending.
Turn team email into a calm queue.
Create a workspace, connect Gmail or a custom domain, and give your team one place to handle every customer reply.