What can Repliqo search?
Repliqo searches customer conversations across message text and sender context, with filters for inbox, status, and unread state.
Inbox search
Search every customer email, not just the subject line
Repliqo search helps teams find the exact conversation they need with full-text message search and filters for inbox, sender, status, and unread conversations.
What teams get
The collaboration layer email was missing.
- Full-text message search
- Find customer conversations by words in the subject, body, and sender context.
- Inbox and status filters
- Narrow results by inbox, open/later/done status, unread state, and sender.
- Assignments and ownership
- Give every conversation a clear owner and reduce duplicate replies with draft ownership.
- Internal notes and mentions
- Keep handoff context beside the customer email instead of scattering it across chat.
- AI email drafts
- Generate human-reviewed replies that match the tone and context of each inbox.
- Team controls
- Manage roles, per-inbox access, Gmail connections, custom domains, billing, and audit history.
Retrieval
Find the thread that explains what happened.
Customer history is only useful when the team can find it. Repliqo search is built for real inbox recovery, not just subject matching.
Search message bodies and sender context.
Use bare email addresses as sender searches.
Jump from search results into the matching conversation.
Filters
Narrow search to the work that matters now.
Combine text search with operational filters so teams can find an open refund request, unread customer note, or a specific sender faster.
Filter by `inbox:` to search one shared inbox.
Filter by `status:open`, `status:later`, or `status:done`.
Use `is:unread` and `from:` for tighter retrieval.
FAQ
Questions teams ask before switching.
Can I search only one inbox?
Yes. Repliqo search supports inbox filters so teams can narrow results to a specific shared inbox.
What is a shared inbox?
A shared inbox is a team workspace for managing addresses like support@, sales@, or info@. Instead of sharing passwords or forwarding messages, teammates can assign conversations, leave internal notes, draft replies, and track what is open or done.
Does Repliqo work with Gmail?
Yes. Repliqo supports connected Gmail and Google Workspace mailboxes so teams can use a shared Gmail inbox without changing DNS.
Can Repliqo use custom-domain email addresses?
Yes. Teams can create shared inboxes on verified domains and manage DNS checks for sending and receiving mail.
Does Repliqo include AI replies?
Yes. Repliqo includes AI draft suggestions designed to match the tone and context of each inbox. A human reviews and edits drafts before sending.
Turn team email into a calm queue.
Create a workspace, connect Gmail or a custom domain, and give your team one place to handle every customer reply.