acme.comVerified
MXSPFDKIM

Re: Invoice #2041

Assigned to Jonas
Snoozed until Mon 9:00
Jonas is writing a reply

Draft locked · takeover available

One inbox the whole team can answer.

Repliqo hosts email addresses on your own domain (support@, sales@, billing@) or connects the Gmail or Outlook account you already have. Your team reads the same queue, replies from the shared address, and sees who is handling what.

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Email addresses on a domain you own.

Add your domain and Repliqo sets up the DNS for you: one click at registrars that support it, or copy the records in and verify from workspace settings. Once the domain is verified, creating support@ or billing@ is one short form. Sending and receiving are handled for you.

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acme.comUnverified
DNS set up automatically withregistrars that support Domain ConnectDomain Connect
MXDKIMSPFDMARC
  • support@acme.com12 openActive
  • billing@acme.com4 openActive
  • sales@acme.com7 openActive
@acme.com
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Re: Invoice #2041 never arrived

PL

Petra Lindqvist

Inbound

petra@lindqvistco.example

Hi, we were charged on the 1st but the invoice PDF never showed up. Could you resend it? Our finance team closes books on Friday.

SI
Sara ItoInternal

@Alex they're on annual billing — the invoice regenerated after the plan change. The new PDF is attached in Tuesday's thread.

Alex is writing a reply · Draft locked
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The same inbox, open on everyone's screen.

Invite your team and choose which inboxes each person can work. Conversations get an assignee and a status, teammates discuss in internal notes the customer never sees, and a draft belongs to one person at a time, so two people can't send the same reply.

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AI drafts the reply. A person sends it.

Opt in per inbox and Repliqo suggests replies written from that inbox's own past answers. The draft lands in the composer where your team can edit it — or ignore it. Nothing goes to a customer without someone choosing to send it.

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  • Suggestions learn from the inbox's sent replies
  • Nothing sends without a person
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Feature idea: saved replies with variables

PS

Priya Shah

Inbound

priya.shah@lumenlabs.example

We'd love snippets like {{first_name}} and {{plan_tier}} that pull from the contact profile. Is that on the roadmap?

Live demo — the draft waits for you to send it
Urgent triage
When
Email arrives in support@
If
Subject contains “urgent”
Then
Add label UrgentAssign Alex Chen
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Automations watch each inbox and act the moment mail arrives: assign, route, label, and auto-reply based on the sender, the subject, or the inbox it landed in. Test a rule on a simulated email before it ever touches real mail. On Business, rules can also reach out to Slack, Linear, and GitHub.

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Every workspace starts with a 14-day trial. No card required, up to 5 members, and your data stays if you upgrade.

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/mo base

For teams running customer email from shared addresses every day.

Includes one member. Each additional member is $8/mo, or $190/year base + $80/year per member.

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Adds AI reply suggestions and summaries on top of everything in Pro.

Includes one member. Each additional member is $15/mo, or $490/year base + $150/year per member.

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let's talk

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We answer the same day. No demo required, no sales sequence.

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  • Billing that matches how you invoice clients
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Billing is managed by the workspace owner. Seat totals follow accepted active members, including the owner.

Questions teams ask before switching.

What is Repliqo?

Repliqo is a shared team inbox. It puts addresses like support@ and sales@ into one queue where your team can assign, discuss, and answer customer email together, on a connected Gmail or Outlook account or a domain you own.

Does Repliqo work with Gmail and Outlook?

Yes. Connect an existing Gmail, Google Workspace, or Outlook mailbox and the team works from it in Repliqo without any DNS changes. Trial workspaces import the last 30 days of existing Gmail; paid plans can import 90 days, 12 months, or the full mailbox history.

Can we use addresses on our own domain?

Yes. Repliqo walks you through the DNS records for your domain, verifies them, and then hosts addresses like support@ and billing@ directly.

How does pricing work?

Every workspace starts with a free 14-day trial for up to 5 members, no card required. After that, Pro is $19/month for the workspace plus $8/month per additional seat. Business is $49/month plus $15/month per seat and adds AI reply suggestions and summaries.

Do the AI features send email on their own?

No. AI reply suggestions and summaries are opt-in per inbox, and a person always reviews, edits, and sends. Nothing goes to a customer without someone choosing to send it.

What stops two people answering the same email?

Every conversation has one assignee, and a reply draft is locked to the person writing it. A teammate can take a draft over, but two people can never unknowingly send separate replies to the same customer.

Put your shared addresses somewhere your team can see them.

Create a workspace, verify a domain or connect Gmail or Outlook, and invite the people who answer email with you.